Reviews

Timely, efficient , accurate servicing!

Tech was very informative and knowledgable. He was very polite and courteous. We always have great service from your company. Thank you.

Austin and Matt were a pleasure to work with! They were very professional and did a great job for us, we definitely recommend US Heating and Air Conditioning for vent cleaning and any other services that they provide.

I would recommend US Heating and Cooling to anyone who needs work done on their furnace or air conditioner. Two of their representatives came to my home on 3/19/25 after I found water dripping from the ducts running off my unit in the basement. Along with the plumber from Mr. Rooter, who was also there to look at another issue, they were able to identify the problem quickly and give me a fair estimate for replacing the affected ducts and cleaning out the whole system. They worked on it for most of the day and were very polite and professional. They explained what they were doing, answered all of my questions, and cleaned up after themselves well. I was very satisfied with the service I received.

My furnace went out on a Sunday and they came to evaluate it. They got it running but still had major issues. They came up on Monday and discussed options. Tuesday morning they were here installing a new furnace and heat pump. They told me advantages of each which I appreciated. They were so quick to help as this was when temperature outside was close to zero. They explained everything and did not make me feel stupid or taken advantage of. I would use them again 😃

In the middle of March our condominium's heating unit stopped working. We weren't familiar with this unit having recently moved there so we called US Heating and Air Conditioning. They said that they could have someone out that day so we were very happy about that. We had never called them for service before. That afternoon Logan came out to have a look. Not only had the unit stop heating but the thermostat literally fell off the wall when I touched it to try to turn it back on. I tried to put it back together and couldn't, much less mount it on the wall. Logan and I went to the basement to see if Logan could determine why the unit stopped working. It had stopped working before the thermostat fell off the wall, so Logan wanted to find out why. He opened the unit and found that one of the parts (too technical for me to remember it's name) had stopped working. He was able to adjust it and the furnace came back on again. He not only fixed it but he explained to me what the part did and how it controlled the temperature with the heat pump which was another component and which was outside. We then went outside so that he could take a look at that too. Finally we went back inside and Logan was able to put the thermostat back together and re-mount it too the wall. Besides fixing both problems and teaching me the how and why of how the unit worked, Logan was patient and polite. I was especially impressed with Logan's logical approach to troubleshooting the problem and his detailed understanding of the technical aspects of our particular unit. I have hired too many technicians with only a sketchy understanding who struggle to apply that limited knowledge to solve the problem. Not so with Logan. He had both a clear, technical understanding of even the details of our heating unit and the logical thinking skills to apply his knowledge. This combination of a thorough understanding and a patient logical manner of thinking impressed me and I am going to call him again should we ever have another need for service of our heating or air conditioning. I even sighed up for the bi-annual inspection of our heating and cooling equipment so that we are not caught off-guard again. I can recommend Logan and the US Heating and Air Conditioning company in full confidence.

We have lived here for about 35 years and US Heating has been our go to since the beginning. All of the techs have been on time, professional, and very knowledgeable of whatever has been our concerns. My questions have been answered thoroughly and at my level of understanding. A top shelf organization.

Courteous fast reasonable

We purchased a new HVAC system from US Heating and Air Conditioning last summer. The install was meticulous and lead by a senior technician. The result was excellent. I learned from talking with other HVAC experts that the install determines my long term satisfaction with the system. Too many companies shortcut the installation process. The followup maintenance that was included with purchase was on time and though.

Professional, friendly, and timely service.

I have used US Heating and Air Conditioning for 10 years and have stuck with them because they have always provided prompt, knowledgable and considerate service.

After having what I consider a really bad experience with one of your competitors, I was thankfully surprised with the service techs. Logan came first and we were really impressed with his openness and service to his costumers! I was hoping he would be the one to come back out to complete the work but he wasn’t the one. But in the end that wasn't’ a bad thing! Ron came out to complete the work needed. He was professional and courteous. He asked some great questions about rerouting the vent and why. When they pulled the old vent out, it was almost completely full and blocked with material. I’m definitely happy with the work, I would certainly call them again for any plumbing or HVAC work I needed. I would certainly recommend US Heating and Air Conditioning to my friends!

U s heating and air conditioning is always responsive. They are an honest company. I have purchased two hvacs from them and highly recommend them.

Matt and Austin were so nice, and they worked hard to clean out my dryer vent, which apparently had never been cleaned out before. They cleaned all our ductwork and left the house nice and tidy! I would highly recommend them!!

Came right away and took care of our issue with the furnace!!

We’ve been very happy with their service. We had to have a new furnace/ac unit installed. Great communication and knowledgeable. We’ve been very pleased!

Thank you Tony. A job well done!

Professional and pleasant service men.

Incredibly disappointed! US Heating and Air has been servicing my home heating system for many years. Recently I asked for an estimate for some work that needed done on the heating system. A technician with no knowledge of the system arrived for an estimate. He informed me that he did not have the expertise to provide an estimate but would forward it to his manager and they would contact me. The manager never called. So I finally had to contact their office and leave a message. When he finally did contact me I was informed they wouldn't do the work for liability reasons. I needed two pipes cut and capped. I respect the decision not to do the work, but don't appreciate being treated poorly. I will not have anymore work done by US Heating and Air.

Excellent service from a professional company their tech was very knowledgeable and helpful with questions I had. If you have an issue with your heating system I would keep this company on your speed dial