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At US Heating and Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
598 Reviews

Eric R Baker
05/31/2025
Met with quite a few other HVAC contractors and did lots of research (ok maybe too much) and chose USH&A. Quality system and quality techs (the two techs worked in a hard rain while outside...rain of course stopped as soon as they were done outside). Based on how dual fuel heat pump is working as I type this, it's a smooth operator...in other words ALL GOOD
Bethany Martin
05/29/2025
Tony and Matt were great! Friendly clean and very quickly installing our new unit. Brad was amazing as well selling our new unit to us and we had not planned on a new furnace 1 month into our new home. We were very well taken care and given a great price. Would highly recommend USHAC for anyone in need of repayment or repair for your hvac! Update: Would never recommend them! They don’t replace the ac drain line so it puddle in the crawl space leading to back up in the hvac. They accused us that it was buried in the insulation and so they wouldn’t have seen that. However when you replace a new hvac system you should check where everything drains. Upon doing the work finally. The guy did not make sure the sump pump (where he lead the new drain line) was plugged properly, leading to our entire crawl space flooding. They refuse to fix this. Would NEVET USE THEM! They told us to file a claim with insure and let them fight it out. I just had this replace a few months ago brand new barrier and now it’s cover in filth stinks and moved so it’s not longer protecting our space. BUYER BEWARE. They lost our business and any future recommendations. Should have stuck with Logan heating and cooling.
Donna Robison
05/28/2025
Our first initial phone call to your company. The person was very courteous and helpful. The repair man was very courteous and helpful. Done a wonderful job very efficient shared lots of information and options for future services and we will be reaching out to you again for more support and Services. You were very fast and courteous and efficient. We’re able to get a service man to our location within two or three hours of the first initial phone call very impressed five stars thank you.
Nichole Sherman
05/28/2025
From anyone who answers the phones, to scheduling, to those who come out and install and repair, everyone has been phenomenal to work with. Super friendly and professional and speedy when it comes to getting an appointment.
Summer Nosek
05/27/2025
We have had a couple technicians come to our house through out the years. Everyone is personable and good at explaining what’s needed and why. I appreciate their honesty.
Greg Mauger
05/27/2025
Logan did a great job
Pam Browning
05/27/2025
Great service!
Kaelyn McCullough
05/26/2025
They quickly repaired an issue that was found with our AC unit during a routine check up!
Jeffrey Smalldon
05/23/2025
Located in Columbus
Jacob came out today to perform my pre-summer preventive maintenance inspection. Just like last time, he was friendly, extremely knowledgeable about the things he was checking and the steps he was taking, and willing to take the time to try to explain things to this heating-and-cooling dolt. Nothing but positive things to say about Jacob.
Troy Kienzle
05/23/2025
Services have been timely and the employees are friendly, knowledgeable, and thorough.
Andria Chapman
05/21/2025
From my first phone call with Delana, to my meeting with Brad for a quote and eventually saying thank you and good bye to Ron and the other crew member after our new AC was installed, was a very positive experience. Everything was handled in a very professional, yet friendly and timely manner. I would definitely recommend US Heating and Air Conditioning to others.
Andy James
05/20/2025
Judy Darst
05/19/2025
Jacob, was great and very detailed in explaining all that he did to check our AC. We have used US Heating and Air Conditioning for years and have been very pleased with their services. Thank you!
Scott Galster
05/19/2025
Matt was great—came in, diagnosed the problem, and created a work plan to remedy the situation.
Daniel Wiest
05/19/2025
William Tucker
05/16/2025
Located in Mansfield
Your service was great your service technician did a wonderful job
Mary Dee Wiseman
05/15/2025
Technician was clean cut, very professional and thorough. Logan always does a great job.
Adam Ogden
05/08/2025
Very nice technician the people were nice over all and stress free. said the board was bad weighing my options
Sylvia Bayless
05/08/2025
Located in Columbus
Jacob was very thorough he provided me with a detailed explanation of everything he checked as well as offering me suggestions. Great service!
Karen Kackloudis
05/07/2025
The service man’s name is Jacob. He was friendly, professional but also helpful. I had a few questions he answered. Appreciate him
Rose Rosser
05/06/2025
Very happy with their service tech Ron My generator did not work last night when the power went out I called US Heating and they were able to send Ron out the same day. He said it was time to order a new battery and would return once it came in I was very happy with their quick service and response Thank you Ron and US Heating and Cooling
Victoria Robinson
05/06/2025
Tony was professional and knowledgeable. He explained our issue and the necessary fix, ensuring we understood. I enjoyed working with you and highly recommend them.
Scott Speicher
05/05/2025
Matt did a thorough preventive maintenance checkup of our HVAC AC system, ahead of summer weather. Appreciated the extra care in cleaning the outdoor unit. Very professional and informative of findings.
Alex Micheal
05/02/2025
One of the smoothest and honest experiences I've had dealing with a business, up front and helpful. Would recommend to anyone needing heating and cooling repairs or upgrades!
Debra Moreland
05/02/2025
Everyone was very kind, polite and I believe did a great job in a timely fashion. I would recommend us heating and air conditioning to anyone who needs a new furnace or AC. Thank you, Debra
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